Now
that consumers have evolved, it’s getting more and more difficult to sustain a
Brand. Here's what Marketers should be doing or avoiding:
- Being too functional/Tactical: Are we not suppose to be selling a benefit and not the functions of a product..? Functionality can go hand in hand with the emotional benefits it offers. An emotional connect fortifies a long term connection with customers. For instance: Apple. Does anyone check iPad 2’s specifications?
- Keeping the brand caged up for too long: good/bad
- Trap of mundane products: great brands grow by earning revenues and profits from newer products which take current footprints to newer opportunities. But some brands, very curiously, seem to prefer launching products in saturated markets. Which one proves to be the best option?
- No investing in innovation: An enhanced feature today is a must have tomorrow. When brands don’t invest in innovation, they gravitate to playing the price game, constantly slashing the prices of their products.
- Following competitors: industry bench-marking is good as long as it helps contextualize business performance. But a feature by feature comparison and consequent ‘reverse’ engineering efforts are nothing but blindly following the competitors. Each brand has its unique DNA which can hardly be copied.
- Inconsistencies in the MIX: customers are perceptive about the messages that brands are giving them. Any inconsistency in the marketing mix arouses doubts. For instance: Kingfisher Airlines.

